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FAQ

FAQ

Q1. Are you a factory or trading company?

A: We are a factory specialized in manufacturing valves over 20 years. We both have factory in Wenzhou and Shanghai.

Q2. Can I have a sample order for valve?

A: Yes, we welcome sample order to test and check quality. samples are acceptable. The sample is not free.

Q3.Do you have any MOQ limit for valve order?

A: Low MOQ, 1pc for sample checking is available

Q4. How do you ship the goods?

A: We usually ship by sea, by air, by courier, etc.

Q5. How to check the process of the order?

A: You can check your order on our website after we provide you account and password.

Q6: Do you offer guarantee for the products?

A: Yes, we offer 2 years warranty to our products and we could repair freely for using life long time.

Q7: Can you print our Logo on the valves?

A:Yes, we can produce the valve with the LOGO of our customers.
Q8: How can I check your factory situation while it\'s difficult for me to come to China?
AWe have photos and videos on our website, youtube and facebook, It shows every step of the manufacturing.

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Technical Support: Magic Lamp